Creating a memorable guest experience is crucial for standing out in Nigeria’s competitive short-term rental market. Improving guest experience is like dropping coins into your treasure chest and reaping the benefits of its accumulation.

Here’s how to improve  guest experience in your rental apartment:

1. Offer Local Delicacies and Amenities

Why It Matters:

Providing local delicacies or amenities adds a unique touch to your rental and offers guests an authentic experience.

Implementation Tips:

Welcome Pack: Include a welcome pack with local snacks or beverages, such as Nigerian tea or palm wine, to give guests a taste of the local culture. It doesn’t have to be pricey, it can be a small incentive.

Local Guides: Provide information on nearby restaurants, markets, and attractions to help guests explore the area. When guests can find the easiest route to the nearest restaurant or where they can have the best meal in town, it’s easier to retain such guests.

In cities like Lagos or Abuja, guests appreciate recommendations for local eateries or cultural experiences. Offering a curated list of popular spots can enhance their stay and provide a local touch.

2. Incorporate Cultural Elements into the Decoration 

Incorporating Nigerian art and cultural elements into your rental design can create a unique and inviting atmosphere for tourists. A good view that promotes video content, or great pictures will go a long way in retaining guests.

Implementation Tips:

Local Art:  Display artwork or crafts from local artists to add character and showcase Nigerian culture. To make 

Cultural Decor: Use traditional textiles, such as Aso-ebi or Adire, in your furnishings to reflect local traditions. But, it doesn’t have to be all extravagant, it can be a work of art, maybe an aligned painting coupled with some locally made couch to add a cultural feel. To top it up, adding sets of flowers can also beautify the entire space.

It can be as minimal as possible if you know your craft. Showcasing local art and decor can attract guests interested in experiencing Nigerian culture and can be a significant selling point for your rental.

3. Focus on Comfort and Convenience

Why It Matters:

Ensuring your rental is comfortable and equipped with modern conveniences can significantly impact guest satisfaction.

Implementation Tips:

Quality Bedding: Above all things, everyone wants a good sleep after a long day. The bed should be comfy. Invest in high-quality linens and comfortable bedding to ensure a restful stay.

Tech Amenities: Provide high-speed internet, smart TVs, and other tech amenities that enhance convenience and entertainment. With frequent power outages in some areas, consider providing backup power solutions, such as a generator or UPS, to ensure a continuous and comfortable stay for your guests.

Conclusion:

Improving guest experience with local amenities, cultural decor, and modern comforts can set your short-term rental apart. By creating a memorable and authentic experience, you’ll attract more guests and build a strong reputation in Nigeria’s rental market.